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  1. CodeSignal Knowledge Base
  2. CodeSignal Pre-Screen: Candidate FAQs
  3. Troubleshooting

Troubleshooting

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  • What should I do if I'm having technical difficulties?
  • How do I reset my CodeSignal password?
  • I can’t connect my camera or microphone. What do I do?
  • I can’t share my screen. What do I do?
  • I don’t have a valid ID. What do I do?
  • Who do I contact if I experience an issue during the assessment?
  • Why is the Take Test button disabled?
  • I don’t feel comfortable sharing my ID. Is there an alternative way to verify my identity?
  • I don't have time to complete this assessment this week. May I have more time to complete it?
  • My invitation expired, what should I do?
  • I was interrupted during the assessment. What do I do?
  • I believe a test case in one of the tasks I tried to solve is incorrect. Can you please look into it?
  • Custom test candidate FAQs

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