The primary goal of CodeSignal is to help organizations identify the best talent. Certified tests, like the General Coding Assessment (GCA), are designed to give teams an indicator that they can trust in determining which candidates are qualified to continue the hiring process.
GCA cooldown period
To ensure that the GCA is providing the most accurate indicators to your team, the assessment has a 14-day cooldown between attempts. The 14-day cooldown ensures that:
- Scores properly reflect a candidate's skills, not their test-taking abilities
- Candidates' scores are compared fairly
- Opportunities to undermine assessment integrity are minimized
If your candidates would like more information about CodeSignal's cooldown policies, feel free to share the following article with them:
Technical issues during assessment
Thousands of candidates from all over the world complete the GCA weekly. 99.97% of these candidates are able to complete the assessment without issues. Candidates should successfully complete the assessment if they:
- Set aside time, space, and equipment for the 70-minute assessment
- Read through the directions carefully
- Communicate with their recruiter of any extenuating circumstances before beginning the assessment
Our certification team can identify most technical issues in the proctored screen recording. Therefore, if there are any system issues captured in the proctored screen recording, an automatic retest will be issued.
For more information on the accessibility of the CodeSignal platform, check out this article:
Requesting exceptions to cooldown period
Exceptions can be made but only at the request of a recruiter and the cooldown can be reset under the following circumstances:
- Unexpected emergencies
- Extenuating technical difficulties (power outages, etc.)
To request a cooldown exception, please reach out to firstname.lastname@example.org with the candidate’s name and email address.