We are sorry to hear that you are having issues with your test! The most common causes of issues are related to your browser. Here are some items to troubleshoot:
- Ensure you are using the latest version of either Google Chrome or Mozilla Firefox
- Make sure you have a strong internet connection
- Enable your camera, microphone, and screen sharing settings in your browser
- Refresh your browser
- Quit and restart your browser
- Restart your computer
If none of these options resolve your issue, please contact firstname.lastname@example.org.